Conditions

Special Rates Best Rate Policy Conditions Corporate

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ROOM RATE CONDITIONS

  • Prices are quoted in EURO, including VAT, and include the buffet breakfast.

  • The local tax - 4% of the room rate - is exluded from the room rate and is payable separately from the accommodation.

  • Prices can be changed without prior notice. Confirmed room rates are exception. 

ARRIVAL

  • Check-in from 14:00

  • Early arrival only on request and upon availability, surcharge might be applied.

DEPARTURE

  • Check-out until 12:00

  • In case of late departure, till 15:00 € 15 are to be paid, between 15:00 and 18:00, 50% of the daily room price is to be paid. In case of a departure after 18:00, 100% of the daily room price is to be paid as an additional charge.

  • In case of late departure or early arrival, we provide our guests with a left-luggage room free of charge.

PARKING

  • Aréna Plaza: parking is free in the mall that is at about a 500-metre distance from us.
  • Closed, deep-level garage: the parking fee is 3.900 HUF/24 hours at the garage that is at about a 150-metre distance from the hotel.
  • Outdoor parking facilities: (Rottenbiller street) on workdays, during the day the fee is 320 HUF/hour.

RESERVATION

  • Credit card required to guarantee each reservation.

  • Reservation can be made via e-mail or telephone, after that you will receive a booking confirmation.

 TERMS OF PAYMENT 

  • Our guests can choose among the following forms of payment: bank transfer, cash or credit card. In case of an immediate payment by credit card, after a successful transaction, the bank will charge the card holder’s account with the full price of the accommodation.

CANCELLATION POLICY

  • Free cancellation until 6 pm 1 day prior to arrival is possible. In case of late cancellation or no-show, the first night of accommodation will be charged on the given credit card as a penalty fee.

  • In case of specific agreements, special prices, specific conditions might be applied.

DISCOUNTS FOR CHILDREN 

  • For children under the age of 12 we offer free accommodation and breakfast, as long as they share the same room with their parents. In case of a family of four (2 adults and 2 children), the first under-12-year-old can share the room with the parents free of charge. For the second child under the age of 12, independently of the age, the fee of an extra bed is to be paid.
  • In case of a reservation of a family room, the prices of the triple rooms are applied.
  • For children over the age of 12, adult prices are to be applied.
  • Price of an extra bed: 20 EUR/person/night. The prices include the extra bed and the breakfast as well as the VAT.